Shipping policy

Orders: Typically ship within 1-3 business days, barring any unexpected issues.
Holiday Season Processing: During this time, order processing takes 3-6 business days due to the holiday rush.

Shipping times depend on the method selected. Domestic shipping typically ranges from 5-8 days. In some cases, delays due to customs or local post office issues may extend this timeframe.
Holiday Shipping Delays: During the holiday season, delays can occur, especially with the carrier's scanning process. If tracking information hasn’t been updated but a label has been created, it could indicate that the carrier has yet to update their system.

Orders are shipped from Florida.
Operating Hours: Monday through Friday, 8 AM - 5 PM EST (excluding weekends and holidays).
Customer support responses are only provided during business hours. Emails sent on weekends will receive a reply on the next business day.

Not Responsible For:
- Missed Deliveries: If a delivery attempt is unsuccessful due to no one being home or available to sign.
- Return to Sender: If delivery fails and the package is returned.
- Incorrect Addresses: Responsibility for errors in the shipping form lies with the customer.
- Duties, Taxes, and Customs Fees: International buyers must cover any additional costs for customs clearance.
- Postal Delays: Delays caused by customs or local postal backlogs, including strikes.
Post-Shipment Address Changes: Once a package is shipped, the delivery address cannot be altered.

For the most accurate information on your order's delivery status, please refer to the carrier’s website.